When combined with traditional SEO techniques for helping your organization rank better, IntelliResponse Virtual Agents can and do provide a distinct advantage in extending the reach of your organization?s customer service by improving your organization?s rank on web pages.

Search engines view and index an organization?s approved, public knowledge base of content, enabling their customers, prospects and stakeholders to find relevant answers through the world?s largest online search engines. Best of all, IntelliResponse Virtual Agent knowledge bases are loaded with keyword rich data that search engines love. Additionally, an online knowledge base reflects true voice of the customer data and the information that matters most to stakeholders. Leveraging this knowledge base for SEO purposes can provide organizations with a tremendous advantage over competitors as the questions or keywords that customers and prospects type into search engines align very well with voice of the customer data stored in an organization?s knowledge base.

For more tips, tricks, and best practices on using virtual agent technology to help boost SEO, download our whitepaper: 6 Steps for Deploying Virtual Agents to Maximize SEO