Client Services

IntelliResponse has an experienced Client Services team, supporting over 450 client implementations across North America, the UK, and Australia.

The mission of Client Services is to provide:

• Turnkey implementations
• Maintenance services
• Application and technical support

In addition to these goals, all customers receive the following customer support services:

• Customer support hotline from 9:00am to 5:30 pm
• 24x7 emergency support
• Access to MyIR which is our customer support portal which contains all technical and support material, along with numerous examples of best practices
• New product releases
• Bug fixes and patches

We have unique service offerings for the higher education and commercial markets - all designed to maximize the benefits of a client's investment in IntelliResponse.