Does IntelliResponse sell Email Response Systems (ERMS)?

IntelliResponse does not sell Email Response Systems (ERMS) - these are provided by our partners. An ERMS system handles inbound emails to a company that must be assigned based on skill needed, answered, escalated if required, measured in terms of resolution, etc. These are complex systems.

IntelliResponse does integrate to ERMS solutions by delivering answers to questions contained in emails, thereby enhancing the productivity of ERMS agents.