Website changes impacting IntelliResponse

When making content changes to your website, you need to include your IntelliResponse knowledge base. However, our team of Knowledge base Analysts will help you with best practices on how to write responses, so you don?t have to update answers as often. As part of our maintenance service Smart Source, our KBAs will help you determine what responses are most frequently accessed so you can review them more often, and also help you run link validation reports to see if a link is broken. Ideally, giving us a heads up for link or content changes is appreciated and best for your knowledge base.